CityLink Complaints

CityLink Stories (19)

We would love to hear your CityLink complaint or story.

Tasmanian camper holidaying in Victoria

104 DAYS AGO | SUNDAY, 9 JULY 2017 12:23 PM | Other | Views(70)

i was very surprised to find an account of $19.92 sent to my address from citylink whom i had never heard of,..$7.78 unpaid toll &$12.14 invoice fee..i honestly had no idea that i passed thru or was on a toll road..i was only around Victoria for approx 3.5 wee...

Extortion /Life destroying

200 DAYS AGO | TUESDAY, 4 APRIL 2017 10:28 PM | Toll User: CityLink Account Holder | Views(58)

Hi my name is Jordan Furey ,i used citilink 27 times to get to work and back after moving homes as i wasnt sure of another way to get to work on time , i never created an account i used to just pay the $20 invoice that came in the mail. I had serious problem...

A fee of 23.98 for a $1.46 Usage Cost???

330 DAYS AGO | SATURDAY, 26 NOVEMBER 2016 7:13 AM | Toll User: CityLink Account Holder | Views(274)

A fee of 23.98 for a $1.46 Usage Cost??? What a joke!!!

Outrageous Fees

394 DAYS AGO | THURSDAY, 22 SEPTEMBER 2016 2:38 PM | Toll User: CityLink Account Holder | Views(264)

I drive a ute with a tray. It's my personal commuter vehicle with private registration that I use to get to and from work. Why am I being charged as a commercial vehicle?? It's costing a fortune to get to and from work each day! I live in a regional area, 2...

Citylink error cost me money

672 DAYS AGO | SATURDAY, 19 DECEMBER 2015 10:25 AM | Toll User: CityLink Account Holder | Views(677)

I received a toll invoice from citylink at the time I was not working but was going for a job interview in Abbotsford and needed to use the tunnel. The invoice was $25.91. When I went to pay I could not access my account, I reset the pin but no confirmation ...

Over $3000

690 DAYS AGO | TUESDAY, 1 DECEMBER 2015 9:02 PM | Other | Views(555)

I understand that you need to pay Tolls. Having family in the countryside I try see them as often as possible. Naturally when I forget to pay the toll I get a fine. I went through a difficult period where I moved about 2-3 times in one year. During this period...

$5530.00

694 DAYS AGO | FRIDAY, 27 NOVEMBER 2015 9:17 AM | Other | Views(620)

I drove my ute 8 ti.mes on both toll roads in total. Then went interstate on a job. Ok i can except fines for not paying those. Then sold the ute. Now i have received a further 12 fines for my new car i dont belive i drove on any toll rd in vic. And i now aft...

60kph for no reason

697 DAYS AGO | TUESDAY, 24 NOVEMBER 2015 8:44 PM | Toll User: CityLink Account Holder | Views(404)

Why is it on just about most weeknights and from Friday night onwards and Saturday night & Sunday all day you insist on changing the entry speed of the domain tunnel to 60kph and back up to 80 just after the first camera, there is hardy any traffic and just ab...


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