CityLink Complaints

Melbourne Toll Road Complaints: CityLink

Have a complaint about CityLink toll fees?

Are you sick of unexpected & excessive toll fees? Do you think we should do something about it?

We have become aware of the large amount of complaints that users of the Melbourne CityLink toll road are experiencing, and we intend to do something about it.

We want to speak to you, if you have been charged any unfair or excessive fees.


This website is an initiative of Michael Fraser aka The Arbitrator. He is a Business and Consumer Relationship Advocate known for standing up for everyday Australians and keeping big business honest.

If enough people come forward and register their interest in a Class Action, The Arbitrator will ask his lawyers to commence legal action in an attempt to have all unreasonable fees refunded to anyone who joins the class.

If you believe you have been charged unreasonable fees by CityLink, we encourage you to express your interest in joining a potential class action by filling out the "Join potential Class Action" form as soon as possible. It will almost certainly be a 'No Win, No Fee' action.

Tell Your Story!

Tasmanian camper holidaying in Victoria

104 DAYS AGO | SUNDAY, 9 JULY 2017 12:23 PM | Other | Views(69)

i was very surprised to find an account of $19.92 sent to my address from citylink whom i had never heard of,..$7.78 unpaid toll &$12.14 invoice fee.....

by philip chugg from TAS, 7277

Extortion /Life destroying

200 DAYS AGO | TUESDAY, 4 APRIL 2017 10:28 PM | Toll User: CityLink Account Holder | Views(58)

Hi my name is Jordan Furey ,i used citilink 27 times to get to work and back after moving homes as i wasnt sure of another way to get to work on time ...

by Jordan Furey from VIC, 3044

A fee of 23.98 for a $1.46 Usage Cost???

330 DAYS AGO | SATURDAY, 26 NOVEMBER 2016 7:13 AM | Toll User: CityLink Account Holder | Views(274)

A fee of 23.98 for a $1.46 Usage Cost??? What a joke!!!

by Chris Forte from VIC, 3145

Our Websites

The Arbitrator

Creator of the new profession 'Business & Consumer Relationship Advocate'. Driving positive change in corporate Australia.

Go Via Complaints

Unexpected toll fees? We offer assistance with Queensland Motorways (Go Via) complaints and we want to stop excessive fees.

Roam Complaints

Unexpected toll fees? We offer assistance to Sydney commuters with Roam complaints and we want to stop excessive fees.

Cazoo News

Get the latest news and blogs as reported by independent journalists, aspiring journalists and bloggers.

These websites are an initiative of The Arbitrator